At ZippyTots Shop, your satisfaction is very important to us.
- You can request a return within 15 days of receiving your order.
- Returned items must be unused, unwashed, and in original packaging.
- To initiate a return, please contact us at help@zippytots.shop with your order number and reason for return.
- Once we receive and inspect the returned item, a refund will be issued to your original payment method within 5–7 business days.
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.